Jacqui Allard is SVP and Head of Strategy, Performance & Marketing for Personal & Commercial Banking at RBC. In this role she drives client, channel and business strategies across lines of business, oversees RBC’s portfolio of strategic initiatives and leads marketing and client experience for RBC’s personal and commercial banking businesses in Canada & the Caribbean. Jacqui joined RBC in 2014 as head of Client Experience and Wealth Management Solutions for Wealth Management globally. She was previously Head of Operations and CIO for the Investment Division of Manulife, and she was President of Manulife Asset Management Canada. In 2013 Jacqui was recognized as one of Canada’s 100 Most Powerful Women by WXN. Jacqui has extensive international experience in Asia, Europe and North America, and she has served on numerous industry and not-for-profit boards including the Portfolio Management Association of Canada, Serve Canada, the UCC Pension Board and Up With Women. She holds an MBA from Bentley University in Massachusetts and a BAH in Economics from Queen’s University.